Cancellation Policy

We get it—life happens! To keep things running smoothly and ensure every client gets the time and care they deserve, here’s the scoop: A non-refundable retainer is required to secure your appointment. This guarantees your artist’s time, studio space, and prep just for you. Need to make a change? No worries—just give us at least 48 hours’ notice so we can adjust. Late cancellations or no-shows will result in the forfeiture of your retainer (womp womp). To rebook, a new $50 rebooking retainer will be required. All retainers are non-refundable and non-transferable, no exceptions. Thank you for respecting our time just as we respect yours.